Terms & privacy.
The plain-language version of how we work together, what you own, and what we do with your data.
Terms of service
These terms cover work performed by Simple Sites for clients. They are written to be readable rather than impressive. If anything here is unclear, ask before you sign.
Scope and quotes
Every project is quoted at a fixed price with a written list of deliverables, a timeline and a launch date agreed before work begins. Work outside that list is quoted separately as a fixed add-on rather than billed hourly. Simple post-launch updates are billed at $30/hour.
Payment
Website packages are 50% to start and 50% on launch. Ongoing services such as SEO and social media management are billed at the start of each month with no long-term contract, and can be cancelled after the initial 90-day window with no penalty.
Ownership
You own everything: the domain stays in your registrar account, the site and database export in one click, and design source files are yours on delivery.
Results
We commit to the work, the process and the reporting — not to specific rankings. No ethical provider can guarantee a position on Google.
Privacy policy
We collect only what we need to respond to you and to run the services you have hired us for.
What we collect
- Contact details you submit through a form or give us by phone or email
- Details about your business and project that you choose to share
- Standard analytics about how the site is used, in aggregate
What we do with it
We use it to reply to you, prepare a quote and deliver the work. We do not sell your data, and we do not share it with anyone outside the tools required to run the project.
Your choices
You can ask us at any time what we hold, ask for a copy, or ask us to delete it. Email rafael@thesimple.website and we will action it.
Questions about any of this?
Ask before you commit. We would rather over-explain than have you sign something you are unsure about.